Terms of service

Last updated: 3 June 2026

1. Overview

These Terms of Service govern your use of the Furriko website at furrikopets.com and the purchase of products from our store. By accessing our website or placing an order, you agree to these terms.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian.

3. Products

We reserve the right to modify or discontinue products at any time without notice. Product images are for illustrative purposes and may vary slightly from the actual product.

4. Pricing

All prices are listed in Australian Dollars (AUD) and are inclusive of GST where applicable.

Prices for international markets are converted automatically and may vary due to exchange rates. We reserve the right to change prices at any time.

5. Orders & Payment

By placing an order, you make an offer to purchase the product(s) at the listed price. We reserve the right to refuse or cancel any order at our discretion. Payment must be made in full at the time of purchase.

6. Shipping

Orders are shipped in accordance with our Shipping Policy. Delivery timeframes are estimates only and are not guaranteed.

7. Returns & Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy and your rights under the Australian Consumer Law.

8. Consumer Guarantees

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

9. Limitation of Liability

To the extent permitted by law, Furriko's total liability to you for any claim is limited to the amount paid for the relevant product. We are not liable for indirect, incidental, or consequential loss or damage.

10. Intellectual Property

All content on this website is owned by or licensed to Furriko. You may not reproduce, distribute, or use any content without our prior written consent.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these terms by reference.

12. Governing Law

These terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.

13. Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

14. Contact Us

For any questions regarding these terms, please contact us via our contact form at furrikopets.com.