Shipping policy
Last updated: 3 June 2026
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
| Destination | Estimated Delivery Time |
|---|---|
| Australia | 5–12 business days |
| United States | 5–12 business days |
| United Kingdom | 5–12 business days |
| Canada | 5–12 business days |
| New Zealand | 5–12 business days |
| European Union | 5–12 business days |
| Rest of World | 5–12 business days |
Please note: delivery times are estimates and may vary due to customs processing, carrier delays, or peak periods.
Shipping Costs
Shipping is free covering all the costs calculated at checkout based on your location and order weight.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this to track your order via the carrier's website.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our product prices or shipping costs.
Lost or Delayed Parcels
If your order has not arrived within the estimated timeframe, please contact us at [your contact email] and we will investigate with the carrier on your behalf.
Contact Us
For any shipping enquiries, please reach out to: Furriko Email: [your contact email] Website: furrikopets.com